emerging · 0.0 domainpersona

Customer Service

Score 31.7 / 100 32 providers 34 APIs Search apis.io →

Providers using this tag (32)

Ada Amazon Connect Amazon Q Brandwatch Coveo Crisp Decagon Facebook Business Manager Forethought Gladly Google Cloud Contact Center AI Hopper HubSpot Intercom JD.com (Jingdong) Jira Kustomer Lazada LiveChat Microsoft Dynamics 365 Salesforce Salesforce Einstein Salesforce Knowledge Management Salesforce Service Cloud SAP Commerce Cloud ServiceNow Sierra TECO Energy Webex Zoho Zoho Desk Zoom

APIs with this tag (34)

Ada REST API ada-cx Amazon Q Connect API amazon-q Assisted Service Module API sap-commerce-cloud Brandwatch Engage API brandwatch Coveo Customer Service API Service coveo Crisp REST API v1 crisp Dynamics 365 Customer Service API microsoft-dynamics-365 Einstein Bots API salesforce-einstein Facebook Messenger Platform API facebook-business-manager Facebook WhatsApp Business Platform API facebook-business-manager Gladly App Platform gladly Gladly Chat SDK gladly Gladly Help Center gladly Gladly Lookup API gladly Gladly REST API gladly Gladly Sidekick Android SDK gladly Gladly Sidekick iOS SDK gladly Gladly Webhooks gladly HTS Assist (Agentic AI Customer Service) hopper-travel Intercom API intercom JD Open Platform Customer Service API jd-com Jira Customer Service Management REST API jira Kustomer REST API kustomer Lazada Chat (IM) API lazada ServiceNow Account API servicenow ServiceNow Case API servicenow ServiceNow Consumer API servicenow ServiceNow Contact API servicenow ServiceNow CSM Attachment API servicenow ServiceNow Interaction Management API servicenow ServiceNow Trouble Ticket Open API servicenow Tampa Electric Account API teco-energy Webex Contact Center webex Zoom Contact Center API zoom

Score breakdown

Frequency
53.4
log-scaled weighted occurrences
Breadth
2.5
spread across providers
Quality lift
62.3
mean composite of providers using it
Cohesion
34.8
strength of nearest seed neighbor

Related tags

Customer-Support 7 co-occurrences Contact Center 7 co-occurrences Support 6 co-occurrences Conversations 7 co-occurrences Knowledge Base 5 co-occurrences Articles 5 co-occurrences Conversational AI 5 co-occurrences CRM 10 co-occurrences

Where this tag comes from

Provider tag17
Api tag34