niche · -0.5

Contact Center

Score 25.3 / 100 25 providers 28 APIs Search apis.io →

Providers using this tag (25)

APIs with this tag (28)

Amazon AppIntegrations API amazon-connect Amazon Connect Cases API amazon-connect Amazon Connect Contact Lens API amazon-connect Amazon Connect Customer Profiles API amazon-connect Amazon Connect Outbound Campaigns API amazon-connect Amazon Connect Outbound Campaigns V2 API amazon-connect Amazon Connect Participant Service API amazon-connect Amazon Connect Service API amazon-connect Amazon Connect Streams SDK amazon-connect Amazon Q Connect API amazon-connect Amazon Q Connect API amazon-q Amazon Voice ID API amazon-connect Dialpad Contact Center API dialpad Five9 Agent and Supervisor REST API five9 Five9 Configuration Web Services five9 Freshworks Freshcaller API freshworks Gladly REST API gladly Google Cloud Contact Center AI API google-cloud-contact-center-ai Intermedia Contact Center API intermedia JustCall REST API justcall LivePerson Conversational Cloud API liveperson RingCentral Contact Center API ringcentral ServiceNow Voice Interaction Resource API servicenow Verizon Voice API (CPaaS) verizon-communications Webex Contact Center webex Windstream Enterprise Contact Center Services API windstream-holdings Zoom Contact Center API zoom Zoom Quality Management API zoom

Score breakdown

Frequency

52.5

log-scaled weighted occurrences

Breadth

2.0

spread across providers

Quality lift

58.2

mean composite of providers using it

Cohesion

0.0

strength of nearest seed neighbor

Related tags

CCaaS 6 co-occurrences Telephony 10 co-occurrences Voice 16 co-occurrences Customer Service 7 co-occurrences Communications 7 co-occurrences Queues 5 co-occurrences SMS 7 co-occurrences Conversations 5 co-occurrences

Where this tag comes from

Provider tag19

Api tag28